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Student Support

We are committed to the performance of our products and to the quality of our relationship with you and all of our customers. We stand behind both. If you are dissatisfied with the performance of any of our e-learning products or services, we will make things right or refund your money at anytime prior to completion of the coursework. Gauranteed!

Site Performance

  • We guarantee that our site uptime will exceed 99% (excluding Planned downtime).
  • Customer Support is available 9 AM - 5 PM MST via e-mail. We guarantee a multi-level process that insures the timely and pro-active resolution of all technical issues.

Product Guarantee

  • Content - We will provide you with the latest and most up to date course content Available.
  • E-learning technology - We will continually upgrade our e-learning platform and offer you leading edge e-learning capabilities.

Getting Help

  • Our staff does their best to respond within 24 hours of receiving our customer's emails. There are periods when email volume is high and response time may be longer. We thank you in advance for your patience.

You may reach us via email at support@flexxcoach.com if you require assistence via phone, please include a phone number and the best time to contact you.

IMPORTANT - Please do not send attachments (including images contained in your email signature) to support.  Emails with attachments are marked as spam and rejected.


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